No. While we welcome referrals from your physician, you can walk in or book directly for most laboratory tests and scans. A referral is only required for a small number of specialised imaging studies, and our team will let you know at the time of booking.

All imaging equipment is serviced on a routine schedule, our radiographers are licensed professionals, and every needle and collection kit is single-use and disposed of per medical waste protocol. Lead aprons are provided for applicable X-ray studies.

You can request an appointment through our online booking form, via WhatsApp, or by phone. We confirm every request within one working hour during business hours and same-day for urgent requests.

Yes, home sample collection is available in select areas for most blood tests. There's a small logistics fee, and slots should be booked at least a day in advance where possible.

Results are sent securely to the email or phone number you register with us, and a copy is always available for physical pickup. Referring doctors can also be copied directly on request.

Most laboratory results and X-rays are ready the same day, often within a few hours. Specialised tests such as histopathology, CT and mammography reports typically take 24–48 hours. Exact turnaround is listed on each test's page.

We work with a number of HMO providers. Please bring your HMO card and ID on the day, or call ahead so our billing team can confirm your coverage and any co-payment before your visit.

Yes — contact our front desk by phone or WhatsApp with the specific test or scan you need, and we'll share current pricing. Prices are reviewed periodically so we prefer to confirm directly rather than publish a list that could go out of date.